All transactions are processed in AUD.
In the case of cancellation due to adverse weather conditions or vessel maintenance we will re-book your tour for an alternative time suitable to you or offer a 100% refund.
On these tours we guarantee you will see dolphins or you are given a re-book free of charge or a refund. Full refund is available up until the day prior to your tour. Failure to attend are charged 100% of the tour price.
On these tours we guarantee you will see dolphins or you are given a refund back to Observer rate. Full refund is available up until the day prior to your tour. Failure to attend are charged 100% of the tour price.
In the event that a donation is processed but is incorrect, please advise us so we can offer a full refund. (must be done within 30 days).
When purchasing from the Dolphin Discovery Centre your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre via email on email@example.com.